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Posted: Thursday, December 7, 2017 12:07 AM


About the Job

Job Description

Job #: 798637

Training Specialist

The ideal candidate for this role will work as a member of the Business Applications Team to deliver engaging training and documentation to new and existing employees. The Training Specialist will be the face of the company, delivering wide-ranging technical training programs via remote and on-site instructor led trainings.


  • Product Expert – Become an expert in our software & industry so that training courses are highly “industry-relevant”
  • Deliver exceptional training, transition management & coaching – Deliver engaging instructor-led training courses & webinars, both on-site and online via web conferencing
  • Embed Best Practices – Adapt demos, examples & approaches to 1-on-1 training courses to focus on “best practices” for company-wide standards
  • Transition / Change Management – Help guide employees on managing their team’s transition during software implementations and upgrades
  • Other – Assist with special projects as assigned at the discretion of team management.


  • 2-6 years of experience in delivering exceptional remote & on-site instructor-led training, preferably with a strong background working in a software customer training environment.
  • Expertise in customizing & running live demo-based training courses & webinars
  • Experience delivering training or coaching to promote adoption and minimize resistance to new software
  • Ability to work a variable schedule with willingness to travel up to 25% during peak periods
  • Excellent written and verbal communication skills
  • Excellent organizational skills
  • Excellent problem-solving skills
  • Working knowledge of adult learning theory
  • A positive and proactive nature


  • Demonstrated ability to learn and apply sound instructional techniques
  • Ability to create supporting content (e.g. handouts & documentation) to support instructor-led trainings
  • Experience incorporating change management principles into training programs to promote adoption & minimize resistance

If you are interested in this position, please email

• Location: Greenville, Greenville, SC

• Post ID: 24806362 greenville is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018