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Posted: Friday, November 24, 2017 12:02 AM

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About the Job

Job Description

Job #: 798637

Training Specialist

The ideal candidate for this role will work as a member of the Business Applications Team to deliver engaging training and documentation to new and existing employees. The Training Specialist will be the face of the company, delivering wide-ranging technical training programs via remote and on-site instructor led trainings.

Responsibilities:

  • Product Expert – Become an expert in our software & industry so that training courses are highly “industry-relevant”
  • Deliver exceptional training, transition management & coaching – Deliver engaging instructor-led training courses & webinars, both on-site and online via web conferencing
  • Embed Best Practices – Adapt demos, examples & approaches to 1-on-1 training courses to focus on “best practices” for company-wide standards
  • Transition / Change Management – Help guide employees on managing their team’s transition during software implementations and upgrades
  • Other – Assist with special projects as assigned at the discretion of team management.

Requirements:

  • 2-6 years of experience in delivering exceptional remote & on-site instructor-led training, preferably with a strong background working in a software customer training environment.
  • Expertise in customizing & running live demo-based training courses & webinars
  • Experience delivering training or coaching to promote adoption and minimize resistance to new software
  • Ability to work a variable schedule with willingness to travel up to 25% during peak periods
  • Excellent written and verbal communication skills
  • Excellent organizational skills
  • Excellent problem-solving skills
  • Working knowledge of adult learning theory
  • A positive and proactive nature

Desired:

  • Demonstrated ability to learn and apply sound instructional techniques
  • Ability to create supporting content (e.g. handouts & documentation) to support instructor-led trainings
  • Experience incorporating change management principles into training programs to promote adoption & minimize resistance

If you are interested in this position, please email mbedrosian@apexsystems.com


• Location: Greenville, Greenville, SC

• Post ID: 24806362 greenville
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