Posted: Tuesday, February 27, 2018 7:12 AM
To apply, please send resume to Scotti at [Click Here to Email Your Resume] Job Duty: Responsible for reducing interrupted service, write-offs, collection agency and credit bureau reporting of flagged accounts. Manage and process accounts in 31-120 days past due status. Research accounts, negotiate terms and help resolve billing disputes preventing payment on the account. May contact customers manually or via the auto dialer to resolve non-payment issues & negotiate payment arrangements. Access and update customer accounts through computer based billing system. Identify billing/service issues that may be delaying payments, research accounts to resolve customer financial disputes, reviewing bills and explaining fees and charges for service. Gains and maintains product/service knowledge, working knowledge of telephony technology and industry updates. EEO Employer Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [Click Here to Email Your Resume] or 844-463-6178.
• Location: Greenville
• Post ID: 28466912 greenville